Terms and Conditions
Welcome to Ya Ruh al-Ruh! By accessing our matchmaking services, you agree to the terms outlined here. Please read them carefully before engaging with our platform.
1. Use of Services
Ya Ruh al-Ruh offers personalized concierge matchmaking services designed for private use. You may not redistribute, reproduce, or exploit our services for commercial purposes without prior written authorization.
By registering, you confirm that the information provided is accurate and complete. We reserve the right to suspend access in the event of false or misleading data.
2. Intellectual Property
All content including written materials, visuals, and brand elements belong exclusively to Ya Ruh al-Ruh. Reproduction, alteration, or sharing of our content without permission constitutes a breach of copyright law.
Any content you submit for matchmaking purposes may be used by our team to improve user experience and service delivery.
3. User Obligations
Clients must behave respectfully and lawfully while using the platform. The following actions are strictly prohibited:
- Sharing explicit or offensive content.
- Engaging in fraudulent or unlawful activity.
- Compromising our system or network security.
- Registering with deceptive information.
Violations may result in account termination without prior notice.
4. Changes to the Terms
We may update these terms at any time. Revised terms are effective immediately upon posting. You are advised to review them periodically.
If you do not accept the changes, please discontinue use of our services.
5. Payment Terms
If you choose a paid matchmaking package, you agree to the pricing and terms selected at the time of purchase. We accept major credit cards and online payments via secure processors.
All prices are in local currency and may include applicable VAT or service fees.
6. Disclaimer
While we strive to deliver premium matchmaking experiences, Ya Ruh al-Ruh does not guarantee results. We are not liable for outcomes arising from introductions or third-party interactions.
We are also not responsible for any external links or third-party platforms accessed via our website.
7. Personal Data and Privacy
Your data is processed according to our Privacy Policy. We value your privacy and are committed to protecting your personal information.
8. Force Majeure
Ya Ruh al-Ruh is not liable for delays or disruptions caused by unforeseen events such as natural disasters, political unrest, or technical failures beyond our control.
9. User Accounts and Security
You are responsible for safeguarding your account credentials. Notify us immediately at the contact details below if you suspect unauthorized access.
10. Termination
We reserve the right to terminate access to our platform for breaches of these terms. Upon termination, all user data and communications may be deleted.
11. Governing Law
These terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved exclusively by the courts of Dubai.
12. Contact Information
For questions or concerns, please contact us at contact.yaruh@gmail.com or by phone at +971 50 984 1051.